Refund Policy for Engineers Clothing
Last Updated: [Date]
1. Overview
We aim for 100% customer satisfaction. If you are not fully satisfied with your Out Fitess purchase, please read the following guidelines for refunds.
2. Eligibility for Refunds
To qualify for a refund:
- The product must be in unused and original condition.
- The return request must be initiated within 14 days of receipt.
3. Non-Refundable Items
Custom-made or personalized items, final sale items, and gift cards are not eligible for refunds.
4. Process for Refunds
To initiate a refund, please contact our support team at [your email/contact info] with your order number and reason for return. After receiving and inspecting the item, we will notify you regarding the approval or rejection of your refund.
5. Refund Timeline
Approved refunds will be processed within 7–10 business days via your original payment method. Processing times may vary depending on your payment provider.
6. Exchanges
If you would like to exchange an item, please initiate the process within 14 days of receipt. Exchanges are subject to availability.